Privacy policy

Kad užtikrintume sklandų svetainės veikimą ir galėtume pagerinti Jūsų naršymo patirtį, svetainėje naudojame slapukus (angl. Cookies). Slapukų informaciją galite pakeisti naršyklės, kurią naudojate, nustatymuose. Daugiau apie slapukus skaitykite čia.


Data controller details:

UAB Baltic and American Clinic of Therapy and Surgery

Company code: 110580798

Head office: Nemenčinės plentas 54a, LT-10103 Vilnius

Tel. + 370 5 234 2020

El. E- mail:

It is very important that you read the Privacy Policy carefully, because every time you visit a website owned by the Data Controller, you agree to the terms and conditions described in this Privacy Policy. If you do not agree to these terms, please do not visit our website or use our content and / or services. We confirm that the data of the data controller’s website will be collected in accordance with the requirements of the valid legal acts of the European Union and the Republic of Lithuania and the instructions of the controlling authorities. All reasonable technical and administrative measures are taken to protect the data we collect about visitors to the site from loss, unauthorized use and alteration.
Individuals under the age of 16 may not provide any personal information through our website. If you are a person under the age of 16, you must obtain the consent of your parents or other legal guardians before providing personal information. The terms used in the Rules shall be understood as defined in the General Data Protection Regulation no. 2016/679


Information provided directly by you

  • name,
  • last name
  • telephone number,
  • Email address

Information on how you use our sites.

If you visit our website, we also collect information that reveals the usage of our services or automatically generates visit statistics. Read more about cookies.

Information from third party sources

We may obtain information about you from public and commercial sources (to the extent permitted by applicable law) and link it to other information we receive from you or about you. We may also obtain information about you from third-party social networking services when you access them, for example, through your Facebook accounts.

Other information we collect

We may also collect other information about you, your device, or your use of the content on our site with your consent. You may choose not to provide us with certain information (such as information required to register at our online store), in which case we may not allow you to use our online shopping service.


We may use the information we collect for the following purposes:

  • Register to use our online shopping service.
  • To pay for the shopping cart through the selected external banking service provider.
  • For direct marketing purposes, such as sending newsletters, providing personalized advertisements and promotional notices, evaluating and analyzing your market, customers, products and services (including collecting your opinions about products and services and conducting customer surveys).
  • Learn how people use our online services to improve them and create new content, products and services.
  • In other ways with your consent.⃰

* Please note that you have the right to object or withdraw your consent to the processing of your data for the purposes stated above with an asterisk at any time.


We undertake not to transfer your personal data to any unrelated third parties, except in the following cases:

  • if there is your consent to the disclosure of personal data.
  • when providing services – to our partners who provide delivery of goods or other services ordered by you. We will only provide such personal information to these service providers as is necessary to perform a particular service.
  • law enforcement authorities in accordance with the procedure provided for in the legal acts of the Republic of Lithuania.


Personal data is protected against loss, unauthorized use and alteration. We have put in place physical and technical measures to protect all information we collect for the purposes of our services. Please note that while we take reasonable steps to protect your information, no website, online transaction, computer system, or wireless connection is completely secure. We will protect your data for 3 years after the last day you used our services or content. At the end of this period, the data will be deleted in such a way that they cannot be reproduced.


The data subject whose data are processed in the activities of the Data Controller has the following rights:

  • Know (be informed) about the processing of your data (right to know);
  • Access to your data and how it is processed (right of access);
  • Require the rectification or, depending on the purposes of the processing of personal data, the addition of incomplete personal data (right of rectification);
  • Destroy or suspend the processing of your data (excluding storage) (right to destroy and right to be “forgotten”);
  • Has the right to demand that the data controller restrict the processing of personal data for one of the legitimate reasons (right to restrict);
  • Has the right to transfer data (right to transfer);
  • Do not consent to the processing of personal data when such data are processed or are intended to be processed for the purposes of direct marketing, including profiling in so far as it relates to such direct marketing. If you no longer wish your personal data to be processed for direct marketing purposes, including profiling, you may send an e-mail to the address below or call to object to the processing of your personal data for direct marketing purposes and / or to automated processing only. , including profiling **,
    the processing of your personal data without giving reasons for disagreement.

** Based on the personal data you provide, for the purpose of direct marketing, profiling of your personal data may be carried out in order to offer you tailor-made solutions and offers. You may revoke or object to your consent to the processing of personal data in an automated manner, including profiling, at any time. Any request or instruction
related to the processing of personal data, the Data Subject has the right to submit to the Data Controller in writing in one of the following ways: by delivery directly to the address; by post; el. by mail at the bottom of this text. Upon receipt of such a request or instruction, the controller shall respond no later than one month from the date of the request and shall take the action specified in the request or refuse to take it. If necessary, this period may be extended by a further two months, depending on the complexity and number of applications. In this case, within one month from the date of receipt of the data
the controller shall inform the Data Subject of such extension, together with the reasons for the delay. The controller may not allow data subjects to exercise the above rights, except for refusing to process personal data through direct marketing, where the prevention, investigation and detection of criminal offenses, breaches of official or professional ethics and the rights and obligations of the data subject or others are required by law. protection of civil liberties.


The Data Controller’s website may contain third-party billboards, links to their websites and services which are not controlled by the Data Controller. The controller is not responsible for the security and privacy of the information collected by third parties. You must read the privacy statements that apply to the third-party websites and services you use.


When you visit the Data Controller’s website, we want to provide content and features that are tailored to your needs. This requires cookies. These are small pieces of information that are automatically generated while you browse the site and are stored on your computer or other terminal device. They help the Data Controller identify you as a previous visitor to a particular website, save the history of your visit to the website and tailor the content accordingly. Cookies also help to ensure the smooth operation of websites, allow you to monitor the duration and frequency of visits to websites and collect statistical information about the number of website visitors. Descriptions of cookies used on our website

The name of the cookie

Expiry date

Data used


2 m. from the visit

User Exclusion


1 min. from the visit

Used to improve speed, can be used under a different name – _dc_gtm_


24 hours from the visit

User Exclusion


1 m. from the visit

Used to store the user-selected language


30 min, 24 h

used to collect statistics about website traffic (such as the visitor ‘s geographic country, etc.)



Website content management systems are used to determine whether a person or search engine is browsing, thus protecting website content from unwanted traffic



Used to save simple information from the contact form that is displayed on the page. For example, when a request form is filled out incorrectly, the message will be stored and presented to the user so that errors are presented in the submission. When the request form is successfully submitted, the message is stored and presented to the user thanking them for their request. This cookie does not contain any personal information



Cookie settings test

How to manage and delete cookies

When you use a browser to access content we provide, you can configure your browser to accept all cookies, reject all cookies, or be notified when a cookie is downloaded. Each browser is different, so if you don’t know how to change your cookie settings, check its Help menu. Your device’s operating system may contain additional cookie controls. If you do not want information to be collected through cookies, use the simple procedure available in most browsers to allow you to opt out of the use of cookies. To learn more about managing cookies, visit You can also use the links for your browser (text may also be available in English):

  • Mozilla Firefox:
  • Google Chrome:
  • Microsoft Internet Explorer:
  • Apple Safari:
  • Opera:

However, please note that in some cases, deleting your cookies may slow down your web browsing, restrict certain features of the website, or block access to the website. Our website may contain links to the websites of other persons, companies or organizations. Please note that the Data Controller is not responsible for the content of such websites or the privacy policies they use. Therefore, if you click on a link from the Data Controller’s website to other websites, you should read their Privacy Policy separately.


If you have any questions about the information contained in this Privacy Policy, please contact us in any way you like:

  • By post: Nemenčinė highway 54a, LT-10103 Vilnius
  • Phone: + 370 5 234 2020
  • El. email:
Kad užtikrintume sklandų svetainės veikimą ir galėtume pagerinti Jūsų naršymo patirtį, svetainėje naudojame slapukus (angl. Cookies). Slapukų informaciją galite pakeisti naršyklės, kurią naudojate, nustatymuose. Daugiau apie slapukus skaitykite čia.